Google has just announced Verified Calls, a new feature by which users will know when a company calls them and why without having to pick up the hook first.
Google just announced Verified Calls, a new feature for Android phones. It is a feature with which technology aims to encourage trust and cybersecurity of many of its users.
Until now, when you received a call from an unknown number there was no possible way to know who it was that was trying to reach you. Users always fear that it is either a call from spam or directly from an attempted scam or fraud.
With Verified calls, which will be available in Spain soon, Google will allow the name and logo of companies that call their customers to appear on the screen of mobile phones that receive an incoming call.
The technology itself has announced it on its blog. The functionality will be available for now in Spain, Mexico, Brazil, India and the United States.
The functionality goes further: this feature will also allow companies to clarify the reason or intention of their call so that users know what to expect when they pick up the phone.
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For example, with Verified Calls you could receive a call from an unknown phone number and at the same moment know that it is the airline, who is calling you to notify you of changes to your flight reservation.
Or for example, a package delivery company, notifying you that the delivery person is approaching your home.
This would prevent many users from picking up the phone for fear of being disturbed.
The functionality will be available, yes, through Google’s own application to make calls. When you are going to make a conventional call to another number on your Android phone, the instrument you use for it is yet another application.
An application with its own interface that will vary from the brand of phone you use. For example, Xiaomi uses a layer on Android called MIUI, so its Messages (SMS) or Calls apps are its own.
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That does not prevent that as a user you can download Messages, Google’s own SMS app, or Phone. The latter is not yet available for many devices, but Verified Calls will be available through it. You can download it from here.
Verified Calls are added to a feature of Google’s SMS, its Messages app, which also allows you to receive verified SMS. In other words: know when an SMS you receive is launched by the original sender, and when it is a case of phishing.
He phishing It is one of the techniques most used by cybercriminals to try to access your bank details. They are usually scams consisting of sending an email or even a phone call impersonating the customer service of your bank. Through SMS or telephone, they will send you a link so that you can enter your credentials or so that you can tell them out loud.
Actually what they are is cyber scammers trying to access your password in order to steal amounts from your bank.
Gal Vered, Google Product Manager, assures in a post published this week that the company has been testing the functionality in the testing phase of verified calls for a few months. “The first results indicate that the ratio of answered calls improves.”
At the beginning of the year, for example, a recurring telephone scam returned whereby cybercriminals call their victims by phone, warning that they are from Microsoft’s technical service, and that they have detected a problem for which the user will have to access a link.
It is actually an attempt to thus distribute copies of a computer virus.
With Verified Calls on Android you can alleviate this problem.
Google announced this new functionality on the same day that it began releasing the stable version of the new version of your operating system: Android 11. You can see here all the news that this new system includes.
This article was published in Business Insider Spain by Alberto R. Aguiar.